MySejahtera Physical Helpdesk Counter The MySejahtera physical helpdesk counter at the Kuala Lumpur World Trade Center WTCKL is an option to resolve problems related to such as vaccination certificates and change of phone number unable to access MySejahtera account after changing phone number.
To reset the password, you must change the MySJ ID to email instead of phone number because SMS is not working. If you can still access to MySejahtera on your old phone, kindly follow the following steps: 1) Go to Profile. 2) Change MySJ ID. 3) Enter email address as new MySJ ID. 4) OTP will send to your email.
Select your new password and enter it below Masukkan kata laluan baru di ruangan New Password Sahkan kata laluan tadi di ruang Re-enter Password Tekan butang Reset Password Proses tukar kata laluan MySejahtera guna SMS sudah selesai 2. Reset password My Sejahtera melalui email
First make sure you login with the correct MySJ ID (Email or phone number) – [ How to check and change your MySJ ID ]. If you have, but it still fails, reset password by clicking the “Forgot Password?” Option. An SMS or email will be sent to you to reset your password.
After installing the latest version 1.0.29 cannot login because forgotten the password.I used the Forgot Password option to reset successfully but encountered 'Invalid User Id or password' msg.Text HelpDesk and got reply to do the reset password option. I tried more the 20 times also same problem.Already tried reset password for 2 days, want to give up lo.Anyone know how to resolve.
For phone, if you don’t receive the SMS after choosing the “Forgot Password” option, remember to input the country code in front, eg: 60xxx and Submit again. If you don’t receive an email, check your Spam Folder. Use a different browser such as Microsoft Edge. Reset password using the website: mysejahtera Forgot Password instead of the App.
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